Quality & Certifications
Our commitment to accuracy, safety, and transparency
Quality is not a certificate — it is a daily practice
At Khan Healthcare Hospital, quality is built into every step — from the moment you book an appointment to when you receive your report. We follow strict internal protocols so that every diagnosis you trust us with is accurate, consistent, and reliable.
Our team of pathologists, radiologists, and trained technicians work with discipline and care. We do not cut corners. If a result looks unusual, we verify it before releasing — because your health decisions depend on it.
Quality Control Protocols
Daily Internal QC Checks
- Calibration controls run every morning before patient samples
- Level 1, 2, and 3 controls for biochemistry and haematology
- Westgard rules applied to flag out-of-control runs
Instrument Maintenance
- Periodic preventive maintenance by manufacturer-authorised engineers
- Annual calibration of all analysers and imaging equipment
- Backup instruments available to avoid downtime
Critical Value Alerts
- Defined critical value thresholds for all major tests
- Immediate re-check and double verification by senior technician
- Immediate call to patient or doctor for critical findings
Patient Safety & Hygiene
- Single-use, sterile needles and collection materials — always
- Gloves changed between every patient collection
- Bio-medical waste disposed per CPCB guidelines
- Regular disinfection of collection and waiting areas
Certification & Compliance
- Registered under Bihar State Medical Council and PCB guidelines
- Aligning toward NABL / ISO 15189 accreditation
- Regular staff training and continuing medical education (CME)
Transparency with Patients
- We explain what each test means in simple Hindi or English
- Reference ranges and interpretation notes on every report
- Patients can ask for repeat testing if in doubt — no questions asked
Our Certifications & Registrations
Registered Hospital
Bihar Health Dept. registered multi-speciality hospital
Clinical Lab
Pathology lab under PCB & state clinical lab regulations
AERB Approved
Radiation equipment operated under AERB approval
NABL (In Progress)
Aligned toward ISO 15189 / NABL accreditation